RETURN POLICY

We offer a convenient 30-day return policy to ensure your satisfaction. You have 30 days after receiving your item to request a return.

Terms & Conditions

• A $10 shipping fee will be deducted from your refund, in addition to the $3 restocking fee that applies to all returns.
• Only items purchased directly from www.bayeas.com are eligible for return. Items purchased from other retailers or distributors must be returned to the original place of purchase.

What Can Be Returned?

• Unworn and Unwashed: The item must be in the same condition you received it, with no signs of wear or damage.
• Original Packaging: Please return the item in its original packaging, including any tags or inserts.
• Proof of Purchase: Having your receipt or proof of purchase will help expedite the return process.

Non-Returnable & Non-Exchangeable Items

• Items purchased from retailers other than www.bayeas.com
• Items marked as FINAL SALE
• Items discounted by 30% or more
• Customized products
• Free gifts/items with purchase
• Gift cards

How to Return

• Please submit your return request within 30 days of receiving your order.
• International Returns
  Please note that we currently provide prepaid return labels only for U.S. domestic orders.
  Customers outside the United States are responsible for arranging and covering their own return shipping.
  We recommend using a trackable shipping service to ensure the package arrives safely.
• Return Shipping Options:
• Option 1: Use Our Return Label
  • A prepaid return label will be emailed to you.
  • A $10 shipping fee will be deducted from your refund in addition to the $3 restocking fee.
• Option 2: Use Your Own Carrier
  • You may use any shipping method of your choice.
  • No return shipping fee will be deducted when using your own shipping method, but a $3 restocking fee will still apply.
  • Please use a trackable shipping service and provide the tracking information to us.

Refund Processing Time

• All returns are processed within 5 business days of arrival at our warehouse.
• We will carefully inspect the returned item and order information to confirm the final refund amount.
• Please note that the timing of your refund may vary depending on your financial institution.

How to Exchange

• Please submit your exchange request within 30 days of receiving your item.
• Once your exchange request is approved, please return the original item to us.
• Place a new order for the item in your desired item choice.
• After we receive the returned item, we will issue a refund for your original order in accordance with our Returns and Refund Policy.

* IMPORTANT

• Please do not send back any items without an approved return or exchange request.

Order Cancellation

• You may cancel your order within 2 hours of placing it. If your order qualifies, a full refund will be issued to your original payment method.
• Orders that have already shipped cannot be canceled.
• If you miss the 2-hour window, you may still request a return after receiving your package. Please refer to the Returns Policy section for full details.