Luna High Rise Wide Leg Denim Jeans With Patch Pocket

How to measure

• Machine Wash Separately
• In Cold Water
• Wash Inside Out
• Do Not Bleach
• Tumble Dry Low
• Warm Iron If Needed

     Cancellation

• Bayeas.com accepts orders to be canceled within 60 minutes of placing the order if the request is made during our Customer Service business hours of 9am-5pm PST (Monday-Friday).

• If the order is cancelled, you will get full refund. Bayeas.com cannot cancel the order if the merchandise is already shipped out. 

      Submit a return request please click here.

     Returns & Exchanges

• Bayeas.com wants you to be completely satisfied with your purchase. You may return items for refund or exchange within 30 days of your receipt of the merchandise.

• Merchandise must be unworn, unwashed, and placed back into original bag with all labels and tags attached. Please refer to the return standard for details. Not placing merchandise back into original bag will delay processing of your return. Upon receipt of returned goods, Bayeas.com reserves the right to deny refund if the merchandise does not meet the return policy requirements.

• Only merchandise purchased from https://bayeas.com/ will be accepted for returns or exchanges. Merchandise purchased from other specialty stores or department stores must be returned to the store from which it was originally purchased.

• Items marked as FINAL SALE or on sale at 50% off or over is not eligible for refunds or exchanges. All merchandise marked as final sale is considered as FINAL SALE.

• Bayeas.com will use the original shipping address on your order to generate the prepaid return label. If your address has changed, please specify in the return request form or contact us at support@bayeas.com.

• For returns using our return label, please allow up to 10 days transit time. Returns will be processed within 5 business days of receipt of the merchandise at our warehouse.

     Returns 

• Once we receive your return request form, we will send you a prepaid return shipping label via email. Please be advised that a restocking fee ranging from $10-$20 USD will be automatically deducted from your refund based on the quantity of items returned.

• We are happy to offer free returns if the pants are damaged, worn, or the size is significantly different, or if we sent you the wrong item (incorrect color or size).

• If you wish to use your own carrier services, remember to use a form of shipment that includes full tracking to confirm receipt of your return

     Exchanges

• Bayeas.com provide a free return label and free shipping for exchanged items.

• After receiving and inspecting your returned items, we will send the replacement item to the shipping address provided on your original order.

• Only 1 free exchange is allowed per item per customer.

     Refunds 

• If the returned merchandise qualifies for a refund, Bayeas.com will apply it to your credit card or original method of payment. Once refunded, please allow 3-8 business days for the refund to reflect on your payment account, as processing time can vary depending on your financial institution. All refunds to credit cards may appear within 1-2 billing statements.

• If you’ve done all of these, and you still have not received your refund, please contact us at support@bayeas.com.

     Gift with Purchase Policy

• Gifts included in promotional offers are non-returnable on their own. If you decide to return the qualifying purchase item(s), the gift must also be returned.

• If you request a full refund for your purchase and return the product(s), the gift must be returned as well. If the gift is not returned, its value may be deducted from your refund.

• If you choose to return part of your order (e.g., one item), you may keep the gift, but your refund will be adjusted according to the value of the returned item(s). If the gift is tied to specific conditions (such as a minimum purchase amount), it may need to be returned along with the item(s) you're returning.

• Gifts with purchase are subject to availability and may be limited to certain products, purchases, or time frames. The specific terms of each promotion will be detailed on the promotional page or during checkout.

• Gifts are not eligible for exchange on their own. Any exchanges are dependent on the terms of the original purchase.

• By participating in a gift with purchase promotion, you acknowledge and accept these terms. If you have any further questions about our gift policy or need assistance, please feel free to contact our customer service team.